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Two-Factor Authentication

  • What can I do if I lose access to the email I used for Crypterum?

      If you lose access to the e-mail you will not be able to log in to the system on any new device. If you can not recover access to your e-mail you will not be able to log into your account....

  • What if I lose the secret 2FA key?

    The secret key for two-factor authentication is the only way to recover access to your account if you lose access to the authenticator. If you lose the secret key you will not be able to recover acces...

  • Reсovering two-factor authentication using a private key

     If you have lost access to the authenticator or for some reason can not specify the code that is generated in the mobile application, you need to enter the secret code that you got during setting up ...

  • How to enable two-factor authentication?

    To set two-factor authentication, go to your account settings section and select Security. Find the Two-Factor authentication section and click Enable (cкрин) Before you enable the two-factor authenti...

  • What is two-factor authentication?

    Two-factor authentication is a method of identifying a user by requesting two different types of authentication data, which provides more effective account protection from unauthorized access.  In pra...