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Your wallets, addresses and settings

  • Wallets types, settings.

    You can use the following types of wallets: Cryptocurrency wallets - wallets nominated in Bitcoin, Litecoin, Ethereum, for storage and transfer of cryptocurrency.  You have one primary wallet for each...

  • Where can I find my addresses?

     You can find your addresses in Accounts section. Select show address. Here you can see addresses for all types of your wallets: cryptocurrency, fiat and Vaults. The address will be shown for a defini...

  • Create a new address

    To create a new address select Accounts section, then chose the wallet where  you want to create the address and select Addresses. Pick the currency for this address and click the New button....

  • How many addresses can I create for one wallet?

    For each wallet you can create unlimited number of addresses, in case if each of addresses will be used. Otherwise you can create no more than three addresses per day. To create a new address select t...

  • How can I delete wallet address?

     You cannot delete a wallet address. ...

  • What is Vault?

      Vault - a storage with superior security which maintained through a function, requiring multiple approvers to initiate a withdrawal transaction. Any withdrawal from your Vault has a customizable tim...

  • Can I import my wallet?

     You cannot import your wallet, but you can create new wallets and Vaults in you account. Learn more about wallets here: https://crypterum.kayako.com/en-gb/article/8-wallets-types-settings...

  • How long does it take to deposit and withdrawal the funds from Vault?

     You can deposit currency to your Vault whenever you want. To make this transaction you need to select Finance.  In left column From pick the wallet from which you are going to send funds.  It right c...