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How can I make my account more secure?

Crypterum always strives to ensure your account is as safe as possible, but there are some steps you can take yourself to protect your account from unauthorized access.


Technical support

Crypterum.com technical support never asks your password or two-factor authentication codes. Crypterum.com never asks you to install an application on your computer for remote login.

If someone claims to be associated with the Crypterum.com technical support service and requests personal information using email addresses which don't belong to Crypterum.com (Crypterum.com technical support uses only these email addresses: support@crypterum.com or support@crypterum .kayako.com) contact us immediately. Do not provide information on requests that you receive from any other means of communication except these email addresses!


Password

Use a complex and unique password which is not used on other sites. It is also recommended to change the password periodically (about every 3 months). Always use a unique new password.
Never provide your password to anyone . Technical Support Crypterum.com NEVER asks for your password.


 Two-factor authentication

Two-factor authentication provides you with two layers of security to protect  your account: even if the fraudsters gain access to your login and password, they will not be able to log into your account because only you will have a code on your mobile phone. Enable two-factor authentication to protect your account from unauthorized access.
Crypterum.com employees never request codes for two-factor authorization.


Device and IP activity
You can always view the 
activity history in your account: which devices and IP addresses got access to your account.


If any suspicious activity is detected on your account  please immediately notify Crypterum.com technical support on email: support@Crypterum.com

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  1. CrypterumSupportAgent

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