Start a conversation

Why does it take 24 hours to reset my password?

As a precaution processes the password reset requests only from devices that have previously accessed your account.

If you want to reset your password from a new device can delay processing time up to 24 hours as a precaution.

If the password is changed from the device that you previously accessed to the site  then the delay of 24 will not be applied.

Choose files or drag and drop files
  1. CrypterumSupportAgent

  2. Posted
  3. Updated